THE ULTIMATE CUSTOMER SERVICE
Because We Care | How Can We Help?
It’s all about the service and responsiveness after the sale. More than a transaction, we are looking for a relationship of trust where we can meet your needs with any future services your custom inears might need, whether it's just a tune-up or a full on repair.
The investment that you make is forever and we will be here in the future for tune-ups and service.
IN-WARRANTY REPAIR
Your UE PRO IEMs are covered by limited warranty for 1 year after the date of purchase.
OUT-OF-WARRANTY REPAIR
Choose this option if your UE Pro IEMs are out of the 1 year warranty.
YOU DESERVE THE BEST
The Ultimate Ears IPX is the strongest cable and connector system we have ever worked with. Its durable connection was designed to handle everything a musician might have to deal with - sweat, makeup, hairspray, humidity, set up, break down and travel. Built to withstand the rigorous of music touring, heavy usage, and minimize the need for service and maintenance.
PROTECT YOUR INEARS
MY INEARS has teamed up with Clyde to offer top-tier coverage for your UE custom inears purchased on this website (www.myinears.com).
Now, you can use your inears knowing that your brand new product is covered in case of accidental damage from handling.
Clyde Protection can be added to your purchase within 30 days of shipping your new inears. You will be 100% covered for wear and tear, accidental damage, and water damage for up to 3 (three) years.
This coverage will also extend the manufacturer’s warranty for up to an additional 2 (two) years.