THE ULTIMATE CUSTOMER SERVICE
Because We Care | How Can We Help?
It’s all about the service and responsiveness after the sale. More than a transaction, we are looking for a relationship of trust where we can meet your needs with any future services your custom inears might need, whether it's just a tune-up or a full on repair.
The investment that you make is forever and we will be here in the future for tune-ups and service.
IN-WARRANTY REPAIR
Your UE PRO IEMs are covered by limited warranty for 1 year after the date of purchase.
OUT-OF-WARRANTY REPAIR
Choose this option if your UE Pro IEMs are out of the 1 year warranty.
YOU DESERVE THE BEST
The Ultimate Ears IPX is the strongest cable and connector system we have ever worked with. Its durable connection was designed to handle everything a musician might have to deal with - sweat, makeup, hairspray, humidity, set up, break down and travel. Built to withstand the rigorous of music touring, heavy usage, and minimize the need for service and maintenance.